Built for the Independent Restaurant
Build Better Culture.
Run Better Restaurants.
Training. SOPs. Accountability. Communication. Recognition. Management. One Playbook. Everything your restaurant runs on—out of binders, group texts, and spreadsheets, and into one centralized system built for owner-operated hospitality.
30 days free, no credit card. One monthly price per location. Unlimited employees.
Command Center
Today's Sales
$18,532
+8.6% vs yesterday
Labor %
24.7%
Target: 25%
Guests
412
+52 vs yesterday
Google Rating
4.7
Today's Priorities
- Manager ChecklistDue today
- 4 Training CoursesRequire attention
- 2 Supply RequestsNeed approval
- 1 Coaching FormRequires follow-up
Team at a Glance
- 10 Checked In
- 2 Late
- 4 Off Today
AI Coach
How do I close the patio?
Here's your patio closing procedure — 6 steps.
View StepsRecent Activity
- RRebecca completed Bar Safety2m ago
- DDanny submitted Before & After12m ago
- YYaz added a Google review response18m ago
Reviews (7 Days)
4.7
- 5★87%
- 4★10%
- 3★2%
- 2★1%
- 1★0%
A word from our founder
Meet the operator behind Playbook.
60 seconds with Israel Johnson on why culture wins—and how Playbook puts training, standards, communication, and recognition in one place.
See it in under 30 seconds
Playbook in action.
Out of binders, group texts, and spreadsheets—into one system your whole team runs on.
Everything your
restaurant runs on.
Communication
One voice, every shift—no more missed messages.
Accountability
Clear standards people actually follow through on.
Recognition
Celebrate great work and keep your best people.
Training
Develop confident teams that execute consistently.
AI Coach
Guidance for every leader, in the moment it's needed.
Operations
Excellence on the floor, backed by real numbers.
Why Culture Wins
Culture is Your Competitive Advantage.
Culture is the collection of behaviors that a group consistently rewards, tolerates, or repeats. Menus get copied. Concepts get matched. Behavior doesn't. Playbook connects training, execution, coaching, recognition, and guest feedback so an independent operator can see whether the standards being taught are actually being run on the floor.
Alignment
Everyone knows the standard, the priorities, and the why behind them—from owner to new hire.
Accountability
Clear expectations and visible follow-through turn good intentions into daily habits.
Consistency
Every shift executed the same way, so guests get the same experience every visit.
Recognition
Great work gets seen and celebrated—the fastest way to lower turnover.
Engagement
Teams that feel heard, developed, and valued stay longer and take better care of guests.
Culture Intelligence
Training completion is the starting line, not the finish. Playbook is built so the signals that already flow through your restaurant—training, certifications, operational execution, coaching, recognition, guest reviews, and management follow-through—connect to each other, so you can see whether the behaviors you teach are the behaviors you get.
One Restaurant. One Team. One Culture. One Playbook.
Your restaurant shouldn't live in six different places.
Paper binders, group texts, spreadsheets, sticky notes, and whatever's in the owner's head. Playbook centralizes all of it into one system built for a single location.
Instead of…
Use Playbook
- Training App
- SOP Binder
- Team Chat
- Checklists
- Coaching Logs
- Google Review Tools
- AI Assistant
One login. One platform. One Playbook.
Stronger culture.
Better business.
An independent bar and grill runs its entire operation on Playbook—training, standards, coaching, and recognition—and the results show up in retention, execution, and guest experience.
See Their Culture StoryThe Bar and Grill
Boynton Beach, Florida
✦
81%
Training completion among managers
16+
Leadership hours given back each week
4.7
Guest rating driven by a stronger team
500+
Guest conversations handled with care
Pricing
Restaurant management built for the independent operator.
Train your team. Protect your standards. Build your culture. Run your restaurant—all from one Playbook. Every plan starts with a 30-day free trial.
30 days free. One simple monthly price. Unlimited employees. No per-user fees.
Playbook Essential
For quick-service restaurants, cafés, food trucks, and counter-service concepts.
$79/month
Unlimited employees
- SOPs & Operational Standards
- Employee Training Library
- Quizzes & Certifications
- Opening / Closing Checklists
- Announcements & Team Communication
- Employee Recognition & Points
- Shift Notes & Digital Logbook
- Mobile App for Every Employee
Playbook Pro
For independent full-service restaurants that need deeper management, training, and accountability.
$139/month
Unlimited employees
- Everything in Essential
- Coaching Sessions & Write-Ups
- Before & After Accountability
- Task Delegation & Follow-Through
- Supply Requests
- Reviews & Guest Feedback Inbox
- Leadership Development Tools
- Priority Email Support
Playbook Premium
For full-service restaurants, bars, and restaurant/bar concepts that want the complete platform.
$199/month
Unlimited employees
- Everything in Pro
- AI Coach for Managers
- Management Analytics & Command Center
- Guest-Feedback Intelligence
- Automated Onboarding Journeys
- Custom Workflows & Checklists
- Marketing & Promotion Tools
- Priority Chat & Phone Support
Every plan includes a 30-day free trial—no credit card required, cancel anytime. Each plan covers one restaurant location, one management team, and one workforce.